Nissan

3930 Durham Chapel Hill Boulevard
Directions Durham, NC 27707

  • Sales: 919-433-1822
  • Service: 919-433-1755
  • Parts: 919-433-1739
  • EN ESPANOL: (919) 433-1722

Michael Jordan Nissan Experience



From the moment you begin your Michael Jordan Nissan Experience, be it online or in a showroom, our commitment to you is complete satisfaction for the life of the vehicle you have purchased from Michael Jordan Nissan or serviced with us. We hope that every aspect of your experience was a positive one, which is why we ask that you take just a minute to share your story with us, and with others. Your voice will give us the feedback we need to continue to serve you better for a lifetime.

Simply click on the corresponding websites to share your story on Google+ Local® or DealerRater.com.  We love hearing from you!  Below is a recent note that we've received.

As always, thank you for being part of the Michael Jordan Nissan Family and don't forget to Drive Happy!


March 20, 2015


Michael Mason

Michael Jordan Nissan

 

Mr. Mason,

I know that in the automotive sales and service industry, you probably have dealings with more than your fair share of unhappy customers.  In addition most people have had their share of experiences with car salespeople. I'm here to give a ringing endorsement of your dealership and in particular the service department.

I find myself in the position of needing a car sooner rather than later. There are a lot of options for makes and models of vehicles and lots of dealerships out there. I bought my 2001 Pathfinder from your dealership about 14 years ago and my experience with the service department is what leads me to know that I will buy another vehicle from Michael Jordan. You can be proud of the individuals that are the face of the Michael Jordan service department.

I have had my car serviced by Michael Jordan since I purchased it. I have had nothing but positive experiences with Mark Padfield and the rest of the service team.   They always strive to exceed my expectations and make me feel like a highly valued customer. They have always made me feel respected and have listened to my concerns about my vehicle. They have always made it their business to make sure that I was not inconvenienced when I had either a scheduled or unscheduled appointment.

As I reflect on purchasing a vehicle, I know now that I will buy from Michael Jordan. Your service department has SOLD me on the dealership.

I can be contacted at (xxx) xxx-xxxx if you have any further questions.


Sincerely,

Lori A. Lumpkin

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If you feel that your experience at Michael Jordan Nissan was not exceptional, please let us know. Letting us know about your experience helps us better serve you, and the time you take to do so is greatly appreciated.

Michael Jordan Nissan's #1 goal is providing you with a Truly Exceptional experience every time you visit our dealership. If we could have improved your experience for you, or if you are in any way dissatisfied, please call us. We would like the opportunity to speak to you personally, and we are eager to address your concerns - 919-489-3800.